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Google screen grab - critical thinking

Advice on how to help your child learn to question what they see or hear online.

Keeping kids safe online poster

A number of schools have asked us about a Parent Info poster to put up around the school or send home to parents, telling them about the service.

Well, now we have one - and here it is! 

social media

Top tips on how to help your child make their online presence work for them.

A parents guide to WhatsApp

Teenagers love WhatsApp - as do a lot of parents. Here's what you need to know about it...

online safety

There’s a lot of advice out there but here's what every parent needs to know about online safety.

The average age of someone involved in cybercrime is just 17 years old. It's dropped from 24 since last year. Here are some tips on making sure you're aware of what your cyber-savvy child is up to, and encouraging them to use their skills positively. 

Kik messenger

What adults need to know about the app their children love using.

Boy on tablet

How to keep your family safe when viewing video on demand and films online and on mobile devices.

PEGI ratings symbols

Video games ratings explained in full.

Internet troll

Sadly, once your child explores the online world, they may find a troll waiting for them. Here's how to help them cope.

Family digital

Parents sometimes end up paying unexpectedly large phone bills and don’t know why. PhonepayPlus, the premium rate services regulator, explains what to look out for when giving your child a mobile device…

zoella, alfie deyes and louise pentland

Know your Zoellas from your PewDiePies: a parent's guide to vlogging.

viral internet trends

The growth of social media has brought with it some strange modern phenomena. One of the more recent ones is the viral online challenge...

Off-limits online

The digital world is so new that half the time we don't know what the rules are. In fact, there are plenty of laws governing what you can and can't do online. Here's our guide to what you should and shouldn't be doing online (legally, anyway).

Filters and parental controls may not be the complete answer to keeping children safe online, but they are undoubtedly the first line of defence. It's now possible to set filters on your broadband, your devices and your applications. Here, from Internet Matters, is what you need to know.

Nude selfies

CEOP's film explains what they are, and what parents should know about them.

The internet is a wonderful resource for young people and offers unprecedented opportunities for connecting and learning. But it can also be scary. Many parents are afraid their children will be exposed to upsetting content or meet dangerous people online. What are the facts about online risk?

You’ve probably heard of public shaming. It’s a centuries-old punishment, for anything from a crime to someone doing something others feel is morally wrong. But what is online shaming? And how does it differ?

Using smartphone

Support organisations for young people and parents who are concerned about what young people are having to deal with online.

Internet brain

There are considerable benefits to internet use for young people with autism and learning disabilities, with lots of apps and specialist tools - but there are also risks. We look at how best to prepare your child. 

Advice to parents on how much screen time small children should have has changed - basically, from 'none' to 'it's OK to have some.' Here are our commonsensical top tips on how to manage infants' screen time to make sure they develop healthily and happily without making life impossible for you.


Wondering what your children are tapping into their phones? Or, in fact, what it means? Here's our parent's guide to some popular teen chat acronyms and slang words. 

digital infants

You don't stop educating your children once they've learnt their phonics. They need to move up to understanding the meaning of what they're reading. In the same way, once your child is online and you're filtering and monitoring in the right way for their age, there's still a job to do. Here's a useful breakdown of what it means to be digitally literate, with some good news for parents.

Digital parenting

Top tips on staying up-to-date with what your children are doing online.

Children at screens

We're always hearing about 'digital natives' as if all young people are happily at home on the internet, knowing where to find all the good things, how to avoid the hazards and partying happily together. But what if most young people were just as anxious and lost as their parents? The experts think that's much closer to the truth...


Two thirds of young people have their own smartphone before they start secondary school (and some other interesting facts). How does your child's internet use compare?

Computer gaming

Do you sometimes feel your child is sharing not just too much information, but the wrong kind of information? Do you worry that their adolescent attitudes are going to hang over them for the rest of their lives? How do you talk to them about the identity they're creating with their friends - and how the internet makes that visible to everyone?


Researchers have been studying how children use smartphones, tablets and computers across Europe. So are children addicted to their phones? And how many have experienced cyberbullying? We have (some of) the answers...

Image changed through glasses to sunset and coloured sky

You can't shield your child from every risk in the online world, any more than you can offline. So how do you help them to be digitally literate (what does that even mean?) And what kind of parenting approach is most likely to help them stay safe?


Some tips on responsible – and safe – use of Instagram.


Instagram is now bigger than twitter. What's the big attraction? And is there anything you need to know?


How to be a bit more careful, and a bit better informed, when using Snapchat.


What do you need to know about Snapchat?

Going online

A lot of sites and apps specify that users must be aged over 13. Why 13? Vicki Shotbolt explains and offers a guide to the age limits for various popular online activities.

Parent's guide Pokemon

Everything you need to know about the popular smartphone game, including parental concerns and safety tips.

social media

If you want to set parental controls on apps such as Facebook, Twitter and Instagram, here's how to do it.

YouNow is a live video and chat app that's popular with young people. What should you know about it? is an app for creating and sharing lip sync videos among friends. What do parents and carers need to know about it? 


Parent Info examines the very modern phenomenon of social media ‘sharenting’.

Children outdoors

With the summer holidays just around the corner, we've gathered some of the most exciting apps we’ve found to get kids outdoors and enjoy what nature has to offer.

Teens on Tinder

Tinder is one of the most popular dating apps out there. Here's what parents need to know.


Kids can't get enough of the video sharing site. Read CEOP's comprehensive guide to everything parents need to know about it.

street fight

The rise of viral fight videos and how to help your child if they are involved


Most popular social media services don’t allow anyone under 13 to join. Even so, lots of younger children manage to set up accounts. What can you do?

ooVoo is a group video chat service that has been the source of some controversy, with fears that children are giving away information to people they don't know. Like any popular online tool, used wisely it's great; used unwisely it can be a platform for problems. Here's everything you need to know about what ooVoo is, how to use it safely, and how to report anything worrying. is anonymous and has been known to lead to cyberbullying and taunting. Here is CEOP’s guide to in a series of FAQs for parents.


Does the fact that photos disappear from Snapchat make it completely safe to use? If things do go wrong, what can you do?

Social media

‘Teens turn to, and are obsessed with whichever environment allows them to connect to friends. Most teens aren’t addicted to social media; if anything, they’re addicted to each other.’

There's been quite a lot of interest recently in monitoring apps, which allow you to track your child, alerting you to where they are and what they're doing. Sounds like a brilliant idea, no? But experts warn you should think twice before putting your child under surveillance. We look at the pros and cons.

12 year-old boy sitting and looking inscrutable

What goes online stays online. Some advice to help you and your child understand the long-term implications of publishing all about your life.