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Three top tips for building your child’s online resilience

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You can't shield your child from every risk in the online world, any more than you can offline. So how do you help them to be digitally literate – and what does that even mean? Here, Geraldine Bedell examines what parents can do to help them stay safe

A lot of what we’ve been told about keeping children safe online may be wrong. Rather than trying to limit young people's exposure to harmful content via filters and restrictions, an increasing amount of research has found that we should be focusing on helping them build their online skills, confidence and creativity. This will make it easier for them to manage their use (including to switch off!) and to deal with risks if they arise. 

You can't shield your child from all risks online, any more than you can offline. But not all those risks have to turn into harm.

To help prevent that harm, young people need to be streetwise online. This is sometimes called digital literacy, and it has three elements:

  • Technical literacy: Knowing your way around technologies and having technical skills.
  • Media literacy: Understanding different platforms; and being able to judge the quality and reliability of online sources.
  • Social literacy: Understanding online etiquette and the way things are done online.

As a parent, you may not be a coding whizz or up to speed with all the latest apps, but you can help your child understand the social side of things, the implications of their online behaviour (that what goes online stays online, for example, or that it's generally bad practice to say something to someone online that you wouldn't say to their face).

Here are our tips for helping your child to regulate their own use and take a more positive approach to the internet that seems to lead to greater safety:

Rather than making inflexible rules, have a conversation

It can be tempting to lay down hard and fast rules – to order your kids not to visit certain websites or to switch all screens off by dinner time. But even a child who has no access to a computer at home may be able to surf the web on their phone, a friend’s tablet or laptop or even at school, and research shows that children who have very restrictive parents are generally less resilient than their peers. If you’d rather your child didn't use certain websites, the best approach is to explain why. Calmly and rationally discussing the risks of some online activities can help your children decide for themselves that uploading that picture or clicking on that link isn’t worth the risk. 

Create a supportive environment for exploration and learning 

We know parental support can make a big difference in offline success, but it’s just as crucial to online resilience. Make it clear you support your child seeking out new opportunities. Encourage them to research topics that interest them, use the internet for homework and connect positively with friends and family via social media. 

Don’t be too hands-off

Giving your children the freedom to explore online without excessive restrictions and monitoring is a good thing, but there’s no need to jump to the other extreme.

‘It is children who feel unconditionally supported (but who have clear boundaries) who feel most secure and tend to be safer’

Research shows that parental interest and involvement is positively correlated with online resilience, so don’t stay completely removed from your child’s online life. Ask them to show you their favourite websites, videos and apps, and talk to them about how they interact online. Take a real interest in what they're doing. It is children who feel unconditionally supported (but who have clear boundaries) who feel most secure and tend to be safer.

In other words, a lot of the best strategies for online parenting are very similar to those offline. Most parents are already trying to balance freedoms and rules, to suport their children and get involved in their lives. Adding new technology into all that can seem scary, but don't worry too much about the tech; focusing on your child, being interested and supporting them works online too.  

Further reading

Digital literacy: a parent’s guide

Ordinary magic for the digital age: building children’s online resilience

The advice published on Parent Info is provided by independent experts in their field and not necessarily the views of Parent Zone or NCA-CEOP.

Updated: May 2018

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